How we work
Congratulations you have done the hard part in choosing your design, now it's the easy part! You are only a few steps away from receiving your finished copies and sending out your invitations (Turnaround times are between 2-4 weeks, but we can accommodate super urgent jobs too)
Just a little more information for you. All the designs are carried across the different elements of stationery that you might be requiring for your day, RSVP, Menu, table cards, thank you cards, order of service etc.
There is room for bespoke touches to our stationery and we can accommodate a couples specific colour theme free of charge to most of our invitations, this does not apply to the Secret Garden range
Ok so years of experience has led us to develop the most successful, fool proof and fun way of working. So here's the process...
1) Once you have chosen your design, a non-refundable 50% deposit is required, which you can pay online. We cannot book production time or begin the creative until we have both your deposit and order. The remaining balance will be due on approval of your proof, before we go to press.
2) So now we are ready to go. We need you to supply the wording for your invitations and additional stationery items to us in an electronic format. You will be asked to do so when placing your order or you can also send via email to firstname.lastname@example.org. Our font library showcases our fabulous fonts from which choose your typeface. Within 48 hours you will receive the first PDF proof of your stationery via e-mail which you need to check thoroughly. Here is a handy proof checklist for your reference, its a good idea to get a second person to check the proof too!
To simplify the creative process two sets of Emily&Jo proof amends are included within the cost of your stationery, any additional amends will be charged at £10.00
Please note that once you have signed off the proof in its entirety, you bear final responsibility for the design and typographical elements of your invitations. Emily&Jo will not bear the costs of reprinting and shipping orders due to any errors that have approved, nor will a refund be issued.
3) All invitations are then passed on press by a member of the team to insure that the printed result is the best it can possibly be.
4) Finished copies together with invitations will be delivered within 2 to 4 weeks of your final proof approval. Turnaround time for more urgent jobs will be quoted on an individual basis. Please note that a supplementary rush fee is chargeable for super urgent jobs.